Penwith Care – Community care in the Hayle and Penzance areas

We don't work in care because its easy ....

We work in care because we do just that, care

Residents Care

Our care packages are designed with you in mind to give you the best access to care, meal times and to maximise your quality of life

Continuing Care

Our trained carers will provide you with assisted living care and help with medication management and day to day activities

Life Care

Our specifically trained staff provide a wealth of experience to assist people living with dementia and other special care needs

Independent Living

We would be delighted to plan with you how our person centred service can meet your or your loved ones care needs

About Us

Our mission is to provide the best service, care and match
for you and your family

About Us

Having worked as a carer in this area over 6 years I felt there was a need for a coordinated, caring and up to date service to meet the needs of our local community to the highest possible standards. This was the birth of Penwith Care Ltd.

Our office is based in Hayle and is open Monday – Friday 9.30am- 17.00pm please feel free to pop in and see us should you have any questions we would love to meet you.

– Cost-effective, non-medical care

– Safe & enjoyable

– Listen and adapt to needs

– High standards

– Assist in or out of home

Our History

2010 - 2011

Penwith Care opened as a family oriented business in Carbis Bay, St Ives.
We were joined by dedicated and experienced staff who are still with us!

2012

We grew and moved to bigger offices in Carbis Bay, St Ives.

2014

Working with the local Council. By now we have doubled in size and had become part of Cornwall Council framework.

2016

We kept growing. We moved to a more convenient office in Hayle and we have expanded our service to cover Penzance area too.

2017

We believe that only by working together with you that we can grow and provide best possible care for you or your loved ones. Looking forward to meeting you.

To read our article in Cornwall Today, May 2017 Issue please click the image to enlarge

Page 2
(Click image to enlarge)

See full report for 2019

Office team

Members of staff who work at our Hayle office

Dana Deer

Founder & CEO

Carlee Barnes

Care Coordinator

Steve Ambra

Human Resource Manager

Ernesta Grabiene

Office Assistant

Sarah Johns

Registered Manager

Erika Sirvinskiene

Office Manager

Peter Halliday

Finance Officer

Bethany Johns

Office Admin/Receptionist

Testimonials

Recommend highly for Caring Needs

“Penwith care offer an invaluable service. Dana Ambra and her team are providing a helpful caring and practical service in looking after my 94 year old mother. She is able to remain in her own home with the daily visits from familiar people and it is such a relief for us knowing that someone is visiting her if we for one reason or another cannot get there that day.
The carers are always cheerful and pleasant and a pleasure to talk to if there is ever a problem. Dana is always ready to go that extra mile in arranging help. Thank you Penwith Care for all your help. You are very much appreciated and I recommend them for care of your loved ones.”

Elenith - October 2013

5.0

2015-01-24T08:56:12+00:00

Elenith - October 2013

“Penwith care offer an invaluable service. Dana Ambra and her team are providing a helpful caring and practical service in looking after my 94 year old mother. She is able to remain in her own home with the daily visits from familiar people and it is such a relief for us knowing that someone is visiting her if we for one reason or another cannot get there that day. The carers are always cheerful and pleasant and a pleasure to talk to if there is ever a problem. Dana is always ready to go that extra mile in arranging help. Thank you Penwith Care for all your help. You are very much appreciated and I recommend them for care of your loved ones.”

https://penwithcare.com/testimonials/john-doe/

A truly caring and professional care provider

“ I have nothing but praise and admiration for the care and professionalism display by Dana and her team during the end of life care for my brother in law Lawrence following a long and protracted illness. The care they gave was above and beyond what was previously offered. The difference in care and professionalism really mad a substantial difference to Lawrence and made him feel secure, safe and dignified. He had only had a single care provider before Penwith so was unable to make areal comparison until Penwith arrived. They took the time and care to make sure that Lawrence was correctly fed and hydrated, something which, in my opinion, was very much not in evidence. Although the team only tended for him for a couple of weeks the difference they made was unbelievable. Mandy and Dana made him feel important again and took the time to wash him, his hair and gave him back his dignity. I would recommend this CARE provider to anybody based upon my experience with them and their previous care provider. I have experience working in the NHS so understand what should and should not have been provided and Penwith more than met their obligations in terms of safety, care and patient safeguarding. They did not consistently smoke in the same bedroom as a dying man suffering from emphysema and on oxygen 24 hours a day. They also ensured that straws were available so that Lawrence could actually be given a drink. Not every care agency does this, despite what you may think. ”

Colin Hudson - October 2013

5.0

2015-01-24T08:57:12+00:00

Colin Hudson - October 2013

https://penwithcare.com/testimonials/jenna-doe/

Service user feedback – November 2018

"I get happy when they come around. Nice to have someone to talk to."

"I appreciate having a small regular team of carers- as this ensures continuity and empathy so that I get help and encouragement to gain independence."

"Carers always attend to my need to make me feel comfortable and at ease."

"You are great!"

"Thank you so much to everyone at Penwith Care! You enable our mum to live in her own home. I can ring if there's a problem & you always help!"

"Always found carers will help in any way possible."

"They take a great deal of work off my son's shoulders. Without their care, I don't know where I would be."

"I would recommend Penwith Care because they are very good carers."

Quotes from an anonymous feedback survey

2019-06-19T12:03:05+00:00

Quotes from an anonymous feedback survey

"I get happy when they come around. Nice to have someone to talk to." "I appreciate having a small regular team of carers- as this ensures continuity and empathy so that I get help and encouragement to gain independence." "Carers always attend to my need to make me feel comfortable and at ease." "You are great!" "Thank you so much to everyone at Penwith Care! You enable our mum to live in her own home. I can ring if there's a problem & you always help!" "Always found carers will help in any way possible." "They take a great deal of work off my son's shoulders. Without their care, I don't know where I would be." "I would recommend Penwith Care because they are very good carers."

https://penwithcare.com/testimonials/client-feedback-november-2018/

The Best Care for your loved ones

We are fully registered with the QCS and so keep ourselves up to date with all current policies and procedures, and we are members of the ACC Online Training System.

Fully Qualified

All our staff are fully trained and are encouraged to progress on to achieve higher qualifications in Health & Social Care.

Professional Memberships

Penwith Care Ltd is accredited within the contractors Health & Safety Assessment Scheme (CHAS) having demonstrated compliance with and sound management of current basic health & safety legislation.

Our Services

Our mission is to provide the best service, care and match
for you and your family

Person Centered Care

All care packages are designed to meet the needs, wishes, and preferences of each of our service users, we recognize and respect equality and diversity.

Our carers will work in a person-centered manner to ensure each individuals needs are met.

Companionship

We can offer a sitting service, where our care staff will stay with your relative or loved ones during the day within the home environment and will see to their needs during the visit.

We can offer night sleeps and waking night care staff

Our care staff can assist you to meet any social needs

We can offer assisted shopping trips, enabling individuals to get out and about safely whilst promoting their independence (subject to a thorough risk assessment being carried out)

Domestic

We can assist individuals to maintain a clean and tidy home environment

Prepare and serve meals and drinks

We can assist with washing, drying and ironing of clothes and bedding etc.

Personal Care

We can offer assist with personal hygiene needs like assisting with a shower, bath, or strip wash.

We can assist you with continence care and toileting needs.

Job Vacancies

We are always on the lookout for reliable, dedicated care givers.

RECRUITING

ST IVES, CARBIS BAY, LELANT, HAYLE, REDRUTH, CAMBORNE AND PENZANCE AREAS

WE HAVE FULL AND PART TIME POSITIONS AVAILABLE.

EVEN IF YOU CAN ONLY WORK ONE DAY A WEEK WE MAY HAVE A POSITION FOR YOU.

FOR ALL DUTIES, DRIVERS REQUIRED.

We are looking for more people who are happy to work within the community, to provide personal care and support with a range of additional tasks such as shopping and / or housework.

Specific duties may include:

Personal Care.
Preparation of meals and drinks.
Light domestic duties.
Prompting and supporting with medication.
Supporting with social activities.
Following care plans whilst providing a person-centred approach.
Supporting service users to live independently within their homes and local community.

We are looking for people who can be flexible and are able to work shifts between 07.00 and 22.00, we are able to offer both full time and part time positions.

Experience is preferred but not essential as we provide full training with the opportunity to gain nationally recognised qualifications in Health & Social Care.

The purpose of this role is to deliver an excellent service that responds to the individuals needs of our service users, promoting independence and enhancing the quality of their lives.

You will need to be able to demonstrate a caring and empathetic approach towards vulnerable adults, have excellent communication skills, be able to work well as part of a team and use your initiative.

Successful applicants must hold a full driving license with access to a vehicle.

As a company, we offer all employees:

PAY FROM £8.75 p/h TO £9.20 p/h DEPENDING ON THE QUALIFICATIONS YOU HAVE
WEEKENDS AND BH £9.20 p/h TO £9.90 p/h
NIGHT SHIFT : 22:00 – 07:00 – £100
Full training given – NO EXPERIENCE REQUIRED
Opportunity to gain nationally recognised qualifications up to Level 5
Free uniform
Company mobile phone provided
Flexible shifts – Am 07.00 – 14.00 PM 15.00 – 22.00; Night shifts 22.00-07.00
Paid mileage and travel time paid by shift

If you are someone who thrives on making others feel valued and are interested in joining our friendly expanding team, or perhaps you would like to know more about this role, then we would love to hear from you.

To apply or for further information please call

07714467125 or email for an application form to

info@penwithcare.com

Alternatively contact our overseas recruitment department – lina@penwithcare.com

Or just pop in to our office at

71 Fore Street, Copperhouse, Hayle, TR27 4DX

Penwith Care Job Application Form

The recruitment process in Penwith Care is a 2 stage procedure

Your application will be reviewed and if acceptable you will be invited to attend a formal interview.

Please complete fully

POSITION: Carer in the community

HoursApprox. no. of hours wanted (per week)

First name(s)

Surname

Previous Surname(s)(Please supply documentary evidence e.g. marriage certificate, deed of name change etc.)

EmailYour Email Address

Telephone NumberHome

Telephone NumberMobile

AddressFull current address

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Postcode

Time at this address(years)

Previous address(es)Note: For criminal record check purposes addresses covering the last five years must be supplied, please fill in full addresses including postcodes.

0 /

Commentsmore details

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How long have you held a driving licence?(years)

Driving licence endorsements and details

0 /

EducationPlease note school/college/university and examinations passed/Qualifications gained (Copies of certificates will be required)

0 /

Training History/Professional StatusPlease not the organisation, dates and certificates gained (Copies of certificates will be required)

0 /

Short Courses AttendedPlease note organisations and subjects

0 /

EMPLOYMENT HISTORY

Current/most recent first. Information must cover the whole of your working life to date. State the reasons for any breaks in employment.

Name & Address of your most recent/last employer

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Nature of business

Position held and reason for leaving

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Salary/Rate

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Name & Address of employer prior to the employer listed above

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Nature of business

Position held and reason for leaving

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Salary/Rate

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Name & Address of employer prior to the employer listed above

0 /

Nature of business

Position held and reason for leaving

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Salary/Rate

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Other rolesmore details

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Health Details

If YES, please give details

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What adjustments (if any) need to be made to the working environment to accomodate your disability?

0 /

Please give details of all absence from work in the last 12 months, except holidays

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Please give details of any illness/accidents/ injuries in the last 2 years

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GP's name

Telephone Number

Address

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(Your GP will not be contacted without your permission)

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CRIMINAL RECORD

Workers in this establishment are subject to the Health and Social Care Act 2008 and will be subject to a Police Record Check through the CRB. You will not be eligible for work in a care setting if you are on the ISA Register(s).

Please declare all criminal convictions whether spent or not, charges, whether proceeded with or not and warnings and cautions

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REFEREES

You must provide references from your two most recent employers, however if you are unable to do so please provide an additional character referee. All will be contacted, therefore please inform the referees of the fact that you have used their name. If you are unable to provide the required references, please discuss the matter with us.

Current or most recent employer

Name

Address

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Postcode

Tel. No.

Emailcontact email address

Job Title

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Previous employer to the one above

Name

Address

0 /

Postcode

Tel. No.

Emailcontact email address

Job Title

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Character Reference

Name

Address

0 /

Postcode

Tel. No.

Emailcontact email addressl

Relationship to you

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Submission and Declaration - IMPORTANT - READ BEFORE SUBMITTING

I declare that to the best of my knowledge and belief the information given by me in this application is true, and I understand that the above information forms the basis of my contract of employment. I understand that if any of the information supplied by me is found to be falsely declared, my contract may have been fundamentally breached and my employment may be terminated immediately.

I understand that I cannot be offered a post until a satisfactory response has been received with respect to my ISA Register status, and that should I subsequently be offered a post, that offer will be subject to receipt of two satisfactory references, one of which must be from my previous employer, and that confirmation of the employment will be subject to a satisfactory criminal record check from the CRB. I understand that until a satisfactory response is received from the CRB, and my employment is confirmed, I will be supervised at all times at work, and will not seek or have unsupervised access to vulnerable people. If the post I have applied for is as a Registered Nurse, my confirmation of employment will also be subject to a satisfactory search of the Nursing and Midwifery Council records and registers. By my signature/submission, I authorise the organisation to request an ISA Register check and a criminal records check from the CRB, on initial employment and at any time during my employment thereafter. I undertake to inform my employer immediately if my ISA Register status or criminal status changes at any time during my employment,such as by being charged with an offence (other than motoring offences), the administering of a warning, criminal conviction, referral to any register of barred care workers, or withdrawal of any registration required by my employment status.